Description
COMMUNICATION SKILLS AND RECORDS MANAGEMENT
CS FOUNDATION LEVEL
Topics Covered:
- Introduction to communication
- Types of communication
- Written communication and visual communication
- Oral communication and non-verbal communication
- Records management systems
- Records lifecycle
- Public speaking and presentation
- Group and team communication
- Report and Proposal writing
- Information technology and communication
- Ethics in communication
Jane Wambua –
Good notes,very comprehensive